Hi Mike,
Good Day.
Thank you for contacting eCustomer Care Team.Just to confirm do you want to change the Primary Contact details for Site Number 00999999
Shall you need any other assistance, kindly revert to us.
Thank you and regards,
eCustomer Care Team (AP)
Internet: apecare@sg.ibm.compaonline—09/21/2012 02:16:46 AM—Hi Team, Kindly assist.
From: paonline@us.ibm.com
To: Singapore eCustomer Care/Singapore/Contr/IBM@IBMSG,
Cc: zhxyu@cn.ibm.com
Date: 09/21/2012 02:16 AM
Subject: Fw: Change of account details
Sent by: roshan@dc.ibm.com
Hi Team,
Kindly assist.
Thank you—– Forwarded by Roshan Pasha N/Daksh/IBM on 09/20/2012 02:16 PM —–
Re: Fw: Change of account details
DSW Software to: PA Online 09/19/2012 10:42 AM
Sent by: Marcio Ozawa Nishizaki@IBMBR Cc: Xiao Yu AX Zhang
Hello PA Online,
Please provide information as per request below.Thanks in advance
DSW SOFT
Xiao Yu AX Zhang/China/IBM@IBMCN 09/19/2012 12:23 AM
ToDSW Software/Dallas/IBM@IBMBR@IBMAU ccCyrce Athena Passos Fernandes/Brazil/IBM@IBMBR, PA Online/Cambridge/IBM@IBMUS SubjectRe: Fw: Change of account details
Hi Team
Pls kindly advise this request .
Do u wanna update primary contact ?
Pls provide authorization from current or new primary contact.
Regards,
ZHANG XIAO YU/Ivy
ADVISORY CUSTOMER FULFILLMENT ADMINISTRATOR
IBM Integrated Supply Chain Customer Fulfillment
E-mail: zhxyu@cn.ibm.com 269 Wuyi Road
Dalian, 21 110623
China
From: Jia Yi Zhu/China/IBM
To: DSW Software/Dallas/IBM@IBMBR@IBMAU, Xiao Yu AX Zhang/China/IBM@IBMCN
Cc: Cyrce Athena Passos Fernandes/Brazil/IBM@IBMBR, PA Online/Cambridge/IBM@IBMUS
Date: 09/19/2012 11:02 AM
Subject: Re: Fw: Change of account details
Hi Team,
For AP country request, please send request to CoEDL-DSW-CM.
BCT Hi Ivy,
Please help on this request, Thank you.Best Regards
Zhu, Jia Yi / Serena
Advisory Customer Fulfillment
IBM Integrated Supply Chain, Global Execution
zjiayi@cn.ibm.com
No 269 Wuyi Road
Dalian, Software park, Shahekou District 110623
China
From: DSW Software/Dallas/IBM@IBMBR
To: Jia Yi Zhu/China/IBM@IBMCN,
Cc: PA Online/Cambridge/IBM@IBMUS
Date: 2012/09/19 03:48
Subject: Re: Fw: Change of account details
Sent by: Cyrce Athena Passos Fernandes@IBMBR
Hello!
Could you please assist?Thanks in advance
DSW SOFT
Miki Murayama/Japan/IBM@IBMJP 09/18/2012 05:58 AM
ToDSW Software/Dallas/IBM@IBMBR ccFrancielle de Assis Araujo/Brazil/IBM@IBMBR, PA Online/Cambridge/IBM@IBMDC SubjectRe: Fw: Change of account details
Hi
I told before, I’m responsible for Japan transactions only. I cannot handle for AP and other regions.
Could you please request to AP team directly ?
村 山 美 樹 / Miki Murayama Customer Fulfillment Japan, ISOCISOC SW業務本部 / Japan SW Fulfillment Execution
IBM Integrated Supply Chain
IBM Japan Staff Operations Company Ltd., a subsidiary Company of IBM Japan.
From: DSW Software/Dallas/IBM@IBMBR
To: Miki Murayama/Japan/IBM@IBMJP
Cc: PA Online/Cambridge/IBM@IBMDC
Date: 2012/09/18 09:16
Subject: Fw: Change of account details
Sent by: Francielle de Assis Araujo@IBMBR
Hello Miki,
Could you please handle request below?Thanks in advance
DSW SOFT
—– Forwarded by Francielle de Assis Araujo/Brazil/IBM on 09/17/2012 09:15 PM —–
PA Online/Cambridge/IBM@IBMDC
Sent by: Ghayathridevi R@IBMDC 09/17/2012 07:40 PM
ToDSW Software/Dallas/IBM@IBMUS cc SubjectFw: Change of account details
Hi Team,
Please update the account details for the customer below
Thanks and Regards
PAOnline
—– Forwarded by Ghayathridevi R/Daksh/IBM on 09/17/2012 06:41 PM —–
From: Mike Cairns <mike@mikecairns.com>
To: PA Online/Cambridge/IBM@IBMUS
Date: 09/15/2012 05:43 AM
Subject: Change of account details
Hi,
I just went in to look at our PPA account for the first time in some years, and noticed that many of the account details are no longer relevant.
We have closed the company that this account was registered under, and are operating a different company now. Also, I am the only person left from the original company that is still using this PPA account (I was the original tech contact).
Is it possible to update the account or do we have to register as a PPA customer from the beginning again?
Account details below.
Thanks and regards – Mike
Name: Cxxx Kxxx
Contact type: Primary contact
Site number: 00009999999
Site name: Arial Group International Ltd
Address:xx/x Entertainment Building 30 Queen’s Road Central HK, 0000 HKG
IBM customer number: 0999999
Great example of what went wrong in IBM and so many other global firms.
written by - mikefcairns